Terms and conditions

1. General Information

Soutlet is a retail store offering sportswear, footwear, and accessories from leading brands. These Terms and Conditions govern all transactions made through our website or in-store. By placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Eligibility

To shop at Soutlet, you must be at least 18 years old or have parental/guardian consent. By proceeding with a purchase, you confirm that all personal information provided is accurate, complete, and up to date.

3. Product Availability

All products are subject to availability. While we strive to keep our inventory accurate, there may be instances where items are out of stock or discontinued. In such cases, we will notify you as soon as possible and provide alternative options or issue a full refund.

4. Pricing and Payments

All prices listed are in [currency] and include applicable taxes unless stated otherwise.
We reserve the right to adjust pricing due to market fluctuations, errors, or promotions.
Payment must be completed at checkout using approved methods (credit card, debit card, or other options available at checkout).

5. Shipping and Delivery

Soutlet ships to selected locations only. Delivery timelines are estimates and may vary based on your location and courier services.
Any customs duties or additional charges for international shipping are the responsibility of the buyer.
Soutlet is not liable for delays caused by external factors, such as courier or customs issues.

6. Returns and Exchanges

Items can be returned or exchanged within [timeframe, e.g., 14 days] of purchase, provided they are unused, in original condition, and accompanied by proof of purchase.
Refunds will be issued to the original payment method, excluding shipping costs.
Some items, such as sale or clearance products, may be final sale and non-refundable.